Terms of Use


Safe To Move – Terms of Use

1. About this service

The Safe To Move system (“the Service”) is provided by Humber and North Yorkshire Health and Care Partnership (“we”, “us”, “our”).

The Service is designed to support decision-making and guidance relating to the safe movement of individuals following a fall. It is intended for use by appropriately trained staff and members of the public.

2. Acceptance of these terms

By accessing or using this Service, you agree to be bound by these Terms of Use. If you do not agree, you must not use the Service.

3. Purpose and limitations

The Service:

  1. Provides guidance only
  2. Does not replace professional judgement, training, or clinical assessment
  3. Must be used alongside local policies, procedures, and professional standards

We do not guarantee that:

  1. The Service is suitable for all situations
  2. The information is complete, accurate, or up to date in all circumstances

4. Clinical responsibility

You are responsible for:

  1. Any decisions made based on the Service
  2. Ensuring actions are appropriate to the individual situation
  3. Following your organisation’s policies and professional guidance

Use of the Service does not transfer any clinical or professional responsibility to us.

5. Availability of the service

We aim to ensure the Service is available at all times but do not guarantee uninterrupted access.

We may:

  1. Modify, suspend, or withdraw the Service at any time
  2. Update content without notice

6. Intellectual property – software

All intellectual property rights in the software, design, structure, and underlying code of the Service are owned by or licensed to us.

You may:

  1. Access and use the Service via the website for its intended purpose

You must not:

  1. Copy, reproduce, distribute, or modify any part of the software
  2. Reverse engineer or attempt to extract source code
  3. Reuse the system to create a competing product
  4. Sell, licence, or commercially exploit the Service

7. Intellectual property – content and handbook

The Safe To Move handbook and related content are subject to separate licensing terms.

Where applicable, content may be reused in accordance with the stated licence, which will be clearly indicated alongside the material.

8. Acceptable use

You agree not to:

  1. Use the Service in any unlawful or fraudulent way
  2. Interfere with or disrupt the Service or its infrastructure
  3. Attempt unauthorised access to any part of the system
  4. Use automated systems (e.g. bots, scraping tools) without permission

9. Data protection and privacy

We are committed to protecting your privacy and handling data in accordance with UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

The Service is not intended for the entry of identifiable personal data unless explicitly stated.

10. Liability

To the fullest extent permitted by law:

  1. We exclude all liability for any loss or damage arising from use of the Service
  2. We are not liable for clinical decisions made using the Service
  3. We are not responsible for any indirect or consequential loss

Nothing in these terms excludes liability for:

  1. Death or personal injury caused by negligence
  2. Fraud or fraudulent misrepresentation
  3. Any liability that cannot be excluded under UK law

11. Third-party links

The Service may include links to external websites. We are not responsible for the content or availability of those sites.

12. Changes to these terms

We may update these Terms of Use at any time. Continued use of the Service indicates acceptance of the updated terms.

13. Governing law

These Terms of Use are governed by the laws of England and Wales.

14. Contact

For questions about this Service or these Terms, please contact:

Humber and North Yorkshire Health and Care Partnership at hnyicb.falls-app@nhs.net.


Last Updated: 21st April 2026